Terms of Service

The website horizoncoffeetrader.com is owned and operated by Horizon Coffee Trader LLP. This platform is designed to showcase our products, enabling customers to browse, shop, and place orders online conveniently at any time, subject to the terms and conditions outlined below.

By accessing and using this website, you (referred to as "you," "your," or "customer") agree to comply with the terms and conditions set forth by Horizon Coffee Trader LLP. We recommend reading these terms carefully before proceeding.

Horizon Coffee Trader LLP reserves the right to update or modify these terms and conditions at any time. Any changes will take effect from the date they are posted on horizoncoffeetrader.com.

Warranty and Guarantee

The warranty period is governed by the terms and conditions specified by the authorized service provider of the product.

For products not directly under Horizon Coffee Trader LLP's brand, the warranty will be provided by the product's authorized agent. Customers must contact the agent's maintenance department directly with the original purchase invoice, in accordance with the list of approved agents provided by Horizon Coffee Trader LLP.

Please note that accessories are not covered under the warranty.

The product warranty does not cover damages resulting from misuse, breakage, or repairs carried out by unauthorized service providers.